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Q: What should I expect during my first visit?

When you arrive, our team will guide you through the space, answer any questions, and help you choose the therapies that best fit your needs. Everything is designed to feel calm, welcoming, and easy.

Q: Do I need to book in advance?

We recommend booking in advance to ensure availability, especially for evenings and weekends. Walk-ins may be accommodated when space allows.

Q: Can I use multiple therapies in one visit?

Yes, many clients choose to combine therapies in a single visit for a more complete experience.

Q: How long are sessions?

Session times vary by therapy, but most range between 20 to 45 minutes. We'll guide you on timing when you book.

Question 1

What is The Living Springs?

Answer

The Living Springs is a wellness lounge located in Shelby Township offering non-invasive therapies designed to support relaxation, recovery, detoxification, and overall wellness. Our therapies help support the body’s natural ability to heal and restore balance.

Question 2

Where are you located?

Answer

We’re located in Shelby Township, just off 22 Mile Road at 49045 Van Dyke Ave, Shelby Township, MI 48317

Question 3

Do I need an appointment?

Answer

Appointments are recommended to ensure availability, but walk-ins are welcome when space allows.

Question 4

What should I expect on my first visit?

Answer

On your first visit, you’ll receive a guided tour of our facility. We will help recommend therapies based on your wellness goals.

Question 5

How long are therapy sessions?

Answer

Each therapy has a different session length depending on the service selected. Unsure? Our team will guide you on the recommended duration for each therapy to ensure you receive the best experience.

Question 6

What therapies do you offer?

Answer

We currently offer: • Red Light Therapy • Infrared Sauna • Cold Plunge • Salt Therapy (Halotherapy) • Compression Therapy • Ionic Foot Detox • Hyperbaric Oxygen Therapy (HBOT)

Question 7

Are your therapies safe?

Answer

Yes. Our therapies are non-invasive and designed to be safe for most individuals. Prior to participating, you will complete consent forms that outline any potential contraindications to ensure your safety. If you have specific medical concerns or conditions, we recommend consulting with your primary care provider before beginning services.

Question 8

How often should I use the therapies?

Answer

Frequency depends on your goals. Many clients benefit from using therapies 2–4 times per week.

Question 9

Can therapies be combined?

Answer

Yes. Many clients combine therapies for enhanced benefits. Popular combinations include infrared sauna followed by cold plunge.

Question 10

What should I wear during therapies?

Answer

Clothing varies depending on the therapy. We provide instructions before each session and private spaces when needed.

Question 11

Do you provide towels or supplies?

Answer

Yes. Necessary supplies are provided depending on the therapy.

Question 12

How do I book an appointment?

Answer

Appointments can be booked:
Online through our website
Through our mobile app
By calling us at 586-327-8842

Question 13

How early should I arrive?

Answer

We recommend arriving 10-15 minutes early for your first visit.

Question 14

Can I reschedule my appointment?

Answer

Yes. We ask that you notify us as soon as possible if you need to reschedule.

Question 15

What happens if I miss an appointment?

Answer

Missed appointments may result in session loss depending on the type of booking. Please contact us if emergencies occur.

Question 16

Do you offer memberships?

Answer

Yes. We offer multiple membership options designed to provide flexibility and value for regular wellness use.

Question 17

Are memberships shareable?

Answer

Some memberships are shareable, while others are individual-only. Please ask our team to help you select the best option.

Question 18

Can I pause my membership?

Answer

Yes, memberships may be paused under certain circumstances. Please contact our team for details.

Question 19

Is there a cancellation policy for memberships?

Answer

Yes. Membership cancellations typically require advance notice. Please review your membership agreement or contact us for assistance.

Question 20

Are your therapies medical treatments?

Answer

No. Our services are wellness-based and are not intended to diagnose or treat medical conditions.

Question 21

How quickly will I notice results?

Answer

Some people feel benefits immediately, while others experience results after consistent use.

Question 22

Do I need medical clearance?

Answer

Most people do not require medical clearance, but individuals with medical conditions should consult their physician prior to using therapies.

Question 23

Are your therapies suitable for children?

Answer

Some therapies may be suitable for children with parental supervision. Please contact us to discuss age-specific guidelines.

Question 24

Can I use therapies if I am pregnant?

Answer

Certain therapies may not be recommended during pregnancy. Please consult your physician before scheduling.

Question 25

Do you offer gift cards?

Answer

Yes. Gift cards are available for any amount and make great gifts.

Question 26

Can packages be shared?

Answer

Many packages are shareable. Ask our team for details.

Question 27

Do sessions expire?

Answer

Package sessions typically expire within one year from the purchase date.

Question 28

Is your facility private?

Answer

Yes. We offer private therapy rooms and a peaceful environment designed for relaxation.

Question 29

Is there parking available?

Answer

Yes. Convenient parking is available at our location.

Question 30

Do you offer group bookings or events?

Answer

Yes. We offer group bookings, private events, and wellness experiences. Please contact us for details.

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Frequently Asked Questions